However, in this post from the Copier FAQ, there is an attached document that contains this statement:
Do not use refilled or remanufactured toner cartridges as this jeopardizes the warranty.
And in this post, we find this even stronger statement:
LDS Copier Administration wrote:It is against Church policy to use refilled or remanufactured toner in copiers because if something goes wrong with the toner and it damages the copier, it also voids the warranty for repairing such damage. It is unlikely that you will find less expensive HP toner anywhere than from our toner vendors, En Pointe and Corporate Express.
That quote is from a post that has since been deleted, made by a user that has since been deleted, but who was speaking as a representative of LDS Copier Administration. The post pre-dates the existence of the Copier FAQ.
So does using remanufactured toner simply "jeopardize" the warranty, so it's not recommended, but not explicitly forbidden? Or is it absolutely against Church policy, since any problems caused by such toner will void the warranty?
This seems to be an important question that should be addressed directly in a FAQ post, especially since a recent post from a member (certainly not a representative of the Church) strongly recommended getting cheaper toner from unofficial sources. Given the savings he mentioned, he must be using remanufactured toner.
If indeed Church policy requires that we purchase only OEM toner, a closely related question would be if it is acceptable to purchase OEM toner from places other than those we are directed to by LDS Copier Administration.