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Completed ordinances still show "in process"

Posted: Fri Aug 20, 2010 7:39 pm
by poulsone
Several sealings I completed last week still show "in process", instead of showing the ordinance date and temple. I took the cards back to the temple today, and the temple worker told me their computer showed "recorded", but she re-recorded the ordinances anyway.

However, they still show "in process", and are still marked green for "printed" in my "Temple Ordinances" tab.

(Several other sealings I did at the same time seem to have been processed normally, and show the date and temple, and are marked white for "Completed")

Is this a known problem, and is there anything I can do?

Eric

Posted: Fri Aug 20, 2010 9:58 pm
by russellhltn
You may have better luck with your question by posting in the FamilySearch Forums. This area is a little more developer oriented.