Tree will not open in FamilySearch

Discussions about using and improving the new FamilySearch online application.
jamespnash
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Posts: 14
Joined: Tue Nov 20, 2012 1:29 pm

Tree will not open in FamilySearch

Postby jamespnash » Wed Jan 04, 2017 7:28 pm

Suddenly, I can no longer open any trees in FamilySearch, no matter which way I try-directly, person, find, from the gallery, no way. Yet, all other FamilySearch functions appear to work normally. From my other computer, I can open the trees, so this appears to be a problem with my actual computer.

I do believe my computer is overheating, but what I don't understand is why all the other functions work okay, but loading a tree will not. Does this make any technical sense....an overheating computer will run all the software functions, but not just display tree?

Thanks for any thoughts

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