File download failed

Discussions about using and improving the new FamilySearch online application.
kcook345
New Member
Posts: 1
Joined: Fri Apr 20, 2012 5:26 pm

File download failed

Postby kcook345 » Fri Apr 20, 2012 5:27 pm

When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc

danpass
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Posts: 342
Joined: Wed Jan 24, 2007 5:38 pm
Location: Oregon City, OR
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Postby danpass » Fri Apr 20, 2012 6:48 pm

kcook345 wrote:When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc


I just checked and had no problem loading the application, completing and submitting a batch. Try again and if you continue to have problems, you should call FamilySearch Support.


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