Sign in/out problems

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Thomas_Lerman
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Posts: 172
Joined: Thu Mar 13, 2008 8:54 am

Sign in/out problems

Postby Thomas_Lerman » Fri Mar 14, 2008 12:20 am

Occasionally, I seem to have sign in/out problems. I am curious if others are experiencing at well. I can sign in to the Wiki and it tells me that I am signed in. I start browsing around or edit a page and suddenly it tells me I need to sign on to edit a page. I have not been inactive or signed on for an extended period of time. I try hitting the sign off button in the upper right corner and it does not seem to do anything. It seems that the sign off link below My Talk, etc. works most of the time.

Darris Williams-p40
New Member
Posts: 19
Joined: Tue Feb 12, 2008 10:52 am
Location: Highland Utah

Postby Darris Williams-p40 » Fri Mar 14, 2008 2:08 pm

I had a problem about two weeks ago where I had been working on a document but when I tried to save it had to log in again. I reported it and there was some discussion about the time out setting but I don't know what has been done. I have not had the same problem since.

If it happens again be sure to report it through feedback and tech support. There may be another setting to adjust. Post here again with a few more details and maybe we can zero in on what is wrong.

The_Earl
Member
Posts: 278
Joined: Wed Mar 21, 2007 8:12 am

Postby The_Earl » Fri Mar 14, 2008 2:16 pm

The signin boxes at the top right have never worked for me in Firefox. The login page works ok.

Thomas_Lerman
Member
Posts: 172
Joined: Thu Mar 13, 2008 8:54 am

Postby Thomas_Lerman » Fri Mar 14, 2008 2:51 pm

After starting this thread, I have noticed, as The Earl mentioned, that the sign-in and sign-out in the upper corner rarely work (I am using IE). The one at the bottom of the left column seems to always work. It does not seem to be a timeout issue to me.

Darris Williams-p40
New Member
Posts: 19
Joined: Tue Feb 12, 2008 10:52 am
Location: Highland Utah

Postby Darris Williams-p40 » Mon Mar 17, 2008 10:26 am

I talked with an engineer this morning about the sign in issue and apparently it had been tested and fixed on the test system but not pushed through to the production system. I just received this note:

"I have spoken with Brad and he gave me the go-ahead to move the skin to production. This has been done and login from the top bar seems to work correctly now."

If you still experience trouble using the login at the top of the screen let us know. Thanks for keeping this on the on our radar.

Thomas_Lerman
Member
Posts: 172
Joined: Thu Mar 13, 2008 8:54 am

Postby Thomas_Lerman » Mon Mar 17, 2008 10:33 am

My pleasure. The next question I have would be when it is pushed through production? I will be able to try it out at that time. Actually, I just did a quick test and it seems to work so maybe it is in production now. I was hoping to see external links opening another window, but not yet.

The_Earl
Member
Posts: 278
Joined: Wed Mar 21, 2007 8:12 am

Fixed for me

Postby The_Earl » Mon Mar 17, 2008 11:29 am

I noticed this morning that the login worked for me in Firefox.
Thanks
The Earl

Darris Williams-p40
New Member
Posts: 19
Joined: Tue Feb 12, 2008 10:52 am
Location: Highland Utah

Postby Darris Williams-p40 » Tue Mar 18, 2008 6:28 am

The login fix was pushed through to production yesterday.

The issue of external links opening a new window has not been dealt with. I will check the task list to be sure it is still there and where it is prioritized.


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