Firewall Activation - Building Selection Error 101

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bkmz
New Member
Posts: 1
Joined: Sun Dec 18, 2011 3:56 am
Location: Донецк, Украина

Firewall Activation - Building Selection Error 101

Postby bkmz » Sun Dec 18, 2011 4:05 am

I Have a problem with activate Cisco 800 series firewall.
I answer all question, and firewall prints on screen error.

Building Selection Error 101

Unable to Activate Firewall:

The firewall has already been activated, unable to continue. Details:
Date/Time Activated: 2011-12-17 04:29:32.520324
User: Илья Сергеевич Ильин
Serial Number: FCZ1524C16P
Property Number: 126108
Activation Status: FAILED
Date/Time Activated: 2011-12-17 04:31:03.560955
User: Илья Сергеевич Ильин
Serial Number: FCZ1524C16P
Property Number: 126108
Activation Status: FAILED

If you need further assistance, please contact the Global Service Desk at 801-240-HELP (4357), or the respective toll-free number for your area, if available.


Sorry for my English. I don't speak english, and I some read in English


District clerk for Donetsk District (616842) Ilin Ilia

sammythesm
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Posts: 220
Joined: Tue Jan 05, 2010 2:50 pm
Location: Texas, United States
Contact:

Postby sammythesm » Mon Jan 02, 2012 9:42 pm

I had a similar problem recently. I had to call the global service center to resolve it. They had to remove the firewall from the database on their side, and then I performed a factory reset of the unit and reinstalled it. It was successfully provisioned the second time through.

Good luck!

(translated message into Ukrainian using Google Translate)

У мене була аналогічна проблема останнім часом. Я був змушений викликати глобальний сервісний центр для її вирішення. Вони повинні були видалити брандмауер з бази даних на їхньому боці, а потім я провів скидання налаштувань приладу і перевстановити його. Це був успішно підготовлений вдруге.

Удачи!


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