Tech Support Phone Numbers and Chat Links

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dr12dave
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Joined: Tue Feb 01, 2011 8:53 pm
Location: Taylorsville, UT, USA

Tech Support Phone Numbers and Chat Links

Postby dr12dave » Tue Aug 02, 2011 10:16 am

I just finished replacing a hard drive in an Optiplex 580. I tried the Wiki and FAQ's looking for phone numbers for Dell Tech support. I found nothing here. I thought the Church might have a special contact for us for warranty repairs. If there are any for Dell and other companies we deal with please tell me where/how to find them... Thanks Dave.

russellhltn
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Location: U.S.

Postby russellhltn » Tue Aug 02, 2011 10:36 am

I've not heard of any special numbers. I'd just use the Dell website and follow whatever procedure is found there. That's what I've done in the past.

They'll know what to do based on the Service Tag on the machine.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jbstanford
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Postby jbstanford » Wed Aug 03, 2011 1:29 pm

Unless you have a specific contact, Dell is your best bet. 1-800-234-1490

Aczlan
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Joined: Sun Jun 06, 2010 4:29 pm
Location: Upstate, NY, USA

Postby Aczlan » Fri Aug 05, 2011 7:50 am

Per my last phone call to them, the Optiplex support queue can be reached at 1800-822-8965

Aaron Z


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