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702i not connecting

Posted: Fri Dec 23, 2016 10:43 pm
by farwest
We just installed a Cisco 702i and it fires up green then it starts alternating between green, red and amber. Any thoughts on this?

Thanks,

Whitt

Re: 702i not connecting

Posted: Fri Dec 23, 2016 11:46 pm
by russellhltn
It's phoning home to the mothership in SLC. It may take awhile. Especially if it has to update its firmware.

Re: 702i not connecting

Posted: Sat Dec 24, 2016 12:06 pm
by farwest
Thank you I told them to leave it hooked up for a while then see happens.

Re: 702i not connecting

Posted: Sat Dec 24, 2016 12:14 pm
by russellhltn
Some relevant links: Setting Up 1041N and 702i Wireless Access Points

"Configuration often completes in less than 15 minutes but could take two hours or more."

Cycling through red, green, amber, and off: General warning; insufficient inline power
Cycling through green, red, and amber: Discovery/join process in progress
Rapidly cycling through red, green, and amber: Access point location command invoked

Re: 702i not connecting

Posted: Thu Jan 12, 2017 11:01 am
by harddrive
I'm late on this conversation, but have the Global Service center check the router DHCP configuration. I had a WAP in one of my building that did that for like 2 weeks. I discovered that the DHCP setting was missing an important piece of information and once that information was put into the DHCP the WAP came flying right up.

Re: 702i not connecting

Posted: Thu Jan 12, 2017 12:39 pm
by farwest
Never would connect so FM brought another access point down and it fired up. Don't know what the issue was with the other one. But thanks for your response I can use all the help I can get.

Thanks,
Whitt