access issues

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
Senior Member
Posts: 705
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah access issues

Postby craiggsmith » Mon May 30, 2016 7:49 am

We continue to have intermittent problems accessing from meetinghouses. This has previously been discussed here but that thread is so old and long I thought I would start a new one to summarize it. If this is not appropriate let me know.

Here are the symptoms:
  • is not accessible, but all other websites are.
  • Some subsites are accessible if accessed directly.
  • is accessible if the meetinghouse firewall is bypassed.
  • This only occurs Sunday mornings.
  • This only occurs when Comcast is the internet provider.
  • The consensus seems to be that the problem must be due to a combination of factors between Comcast, Church, and/or Akamai equipment.
Has anyone else continued to experience this problem? I talked to Comcast support yesterday while it was occurring but they were unable to log in to the modem to check things. Our modem is old and they will be swapping it out this week. Perhaps that will affect the issue, but they have opened a level 2 ticket anyway. If anyone has any information to pass on to them when they contact me please comment.
South Jordan, UT

New Member
Posts: 49
Joined: Fri Oct 24, 2008 4:09 pm
Location: Richland, Washington, USA

Re: access issues

Postby natet » Mon Aug 08, 2016 10:39 pm

Craig, I don't know if you ever got this resolved. We had a similar issue with Century link. Our issue was with logging in. We could navigate to, because it was being served via Akamai, but the login servers were unroutable. Our resolution was to have century link move the meetinghouse to a different IP subnet. My best guess at a root cause for the issue was a misconfigured firewall somewhere along the route from our building to church hq.

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