This is not totally true. The honeywell redlink webstats only do DHCP. They need to be on ports 0 or 1 because of this. They connect to a server on the internet where the FM office manages them. They do not connect to them directly.russellhltn wrote:
I doubt if FM will be able to access anything on Port 0 or 1 unless they are in the building - that's because that range is the same for every building - there's no way for someone outside to specify an IP and get routed to the right building. If it wasn't on port 3 before, or if the port 3 range got changed, then they'll have to be reconfigured. Note that there is no DHCP on port 3 - all devices have to have a static IP in the range shown by TM.
If they were using port 3 before the upgrade and the port wasn't set up on a Facility zone, it would make sense as to why they needed to move them to ports 0 and 1 after the upgrade as port 3 would no longer have DHCP IP addresses