881W Firewall in reboot loop
Posted: Sun Aug 31, 2014 2:12 pm
According to Global Support, ours is not the only device exhibiting this problem. It is only happening on one of 4 firewalls in our stake.
The device gets to the point where the VPN light comes on and everything appears normal for about 15 to 20 seconds. Then it spontaneously starts another reboot.
Support is working on the issue, which at the time I called, was suspected to be a bad configuration loaded somewhere.
I was told to temporarily bypass the firewall for the clerk computers until the issue is resolved or Internet is no longer needed on clerk computers for the day.
For us, this all started around 9:50 PDT.
The device gets to the point where the VPN light comes on and everything appears normal for about 15 to 20 seconds. Then it spontaneously starts another reboot.
Support is working on the issue, which at the time I called, was suspected to be a bad configuration loaded somewhere.
I was told to temporarily bypass the firewall for the clerk computers until the issue is resolved or Internet is no longer needed on clerk computers for the day.
For us, this all started around 9:50 PDT.