Tech Forum

At the end of the last ward audit, the only thing "wrong" the online auditing system showed was a firewall that is not installed on the computer. However, we do have firewall software on the computer in the clerk's office. Is it looking for a specific software? If so, what is it and how do we get it?

That check is not looking for installed firewall software (although you should typically have Sophos firewall software installed). Instead, it is checking to make sure that Internet traffic from that computer is passing through the Cisco Firewall (typically an 881w these days, but older models are possible).

For suggestions as to what to do when that check fails, see:

• Financial Audit: Failed protection check
• Financial Audit Internet Filter Test Failed
• Filter check failed in audit

There's been a recent change in the filtering system. If the computer has the DNS manually configured, it can cause the filter check to fail. But that also means that come the next update to the router, the computer will not be able to access the Internet at all.

You can read more about this at here

Another possible cause is someone bypassed the church-supplied router.

Usually only happens on Sundays.

rolandc wrote:Usually only happens on Sundays.

I believe that was true of the old firewall filter. I haven't heard any reports like that on the new one.

russellhltn wrote:

rolandc wrote:Usually only happens on Sundays.

I believe that was true of the old firewall filter. I haven't heard any reports like that on the new one.

I have, two reports from last Sunday.

rolandc wrote:I have, two reports from last Sunday.

We need to establish that it's due to overload of the new filter and not something else. If the machines have static IPs (and therefore static DNS entered) and the 881 wasn't been updated to cut off all other DNS, you will have a audit failure - but it's unrelated to Sunday.