RussellHltn wrote:What sort of problems? Given that all other telephone users must be filtered, it's not hard to believe that somewhere an unfiltered user has come into play. If there's a significant monthly cost difference, I'd consider installing a "whole building" filter near the demark and giving the modem it's own CAT 5 run before giving up on DSL. That would also bypass some older building wiring that could be a source of problems.
The problems vary between the two facilities. One is using Verizon as the ISP and the speed is so slow that it's hard to believe that it's DSL. The last time I checked a few days ago we were getting 550 down and around 52 up - which is very poor. According to the support line at Verizon we're around 12,000 feet from the central office. Obviously the condition of the wiring, distance to the CO, and whether the modem is malfunctioning all can cause problems. In this particular building there is only one phone on the line and it has a filter on it. I have just ordered a replacement modem since we're using something that cannot be configured and is around 4-5 years old. We'll see what that gives us. If things don't improve we can either move to a cable ISP (timewarner) or else call out Verizon support and have them check the wiring, etc.
The other building uses AT&T as the ISP and has an intermittent DSL problem. Sometimes we get great speed 1.2 down and 370 up which is normal for what we're paying for. Other times the DSL signal disappears completely or we lose the DSL but the DSL light remains on. It's so erratic that I've held off on doing any meetinghouse internet until we resolve this problem. I posted a trouble report today with AT&T and will probably contact them in person tomorrow and see if I can get this resolved. If not, then it's on to TimeWarner here also with cable.
We have two other buildings that both use AT&T and things are working just dandy.
Life is interesting isn't it?