BT are renowned for not coming forward with any useful/helpful information. As for sending emails to anyone if there are technical issues...... However their service desk, if they know of an issue are only too helpful.
As I mentioned in an earlier post of mine, they can only advise of problems, if they have been made aware!
Local Unit BT Internet Dropping Out
Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
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