Sugardoodle blocked?

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Sugardoodle blocked?

#1Postby craiggsmith » Sun Jan 20, 2013 10:24 am

Someone in my ward wanted to show something in Primary from Sugardoodle. We are getting a page that says Session Timeout but the URL has "blockpage.cgi" in it. It's accessible via my cell network, so I assume this is a firewall block? We could access it fine with our old 5505 firewall; they replaced it with an 881 a couple weeks ago. Why would the church block sugardoodle?
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Re: Sugardoodle blocked?

#2Postby russellhltn » Sun Jan 20, 2013 12:05 pm

"The church" does not rate every site. It uses a commercial web service to categorize websites. It's possible that that website hasn't been categorized. It's also possible that the advertising (some of which seems rather political) may have caused it to fail content filtering. And lastly, I'm unable to find an "about us" or "who are we?" Section. So it may have failed some policy to classify it.
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Re: Sugardoodle blocked?

#3Postby aebrown » Sun Jan 20, 2013 1:11 pm

The site sugardoodle.net has been categorized as "social networking," which is blocked by policy.
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Re: Sugardoodle blocked?

#4Postby craiggsmith » Sun Jan 20, 2013 3:58 pm

Interesting! Thanks.

I would have expected a more definitive error message, like "content blocked".
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Re: Sugardoodle blocked?

#5Postby aebrown » Sun Jan 20, 2013 5:25 pm

craiggsmith wrote:I would have expected a more definitive error message, like "content blocked".

Oh, the message definitely lets you know that the content was blocked. The page that is displayed is quite clear on that matter.

I was simply sharing the specific reason that was reported on that block page.
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Re: Sugardoodle blocked?

#6Postby craiggsmith » Sun Jan 20, 2013 7:17 pm

The page we got simply said "Session Timeout". Is that perhaps an issue with how our new firewall is configured, or just a temporary problem at HQ?
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Re: Sugardoodle blocked?

#7Postby Mikerowaved » Sun Jan 20, 2013 11:44 pm

craiggsmith wrote:The page we got simply said "Session Timeout". Is that perhaps an issue with how our new firewall is configured, or just a temporary problem at HQ?

I got the same message earlier today when I tested a firewall, so my guess is it's temporary.
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Re: Sugardoodle blocked?

#8Postby JamesAnderson » Mon Jan 21, 2013 1:46 pm

Send Websense an email to suggest at websense.com and they should fix it. Explain what the content of the site really is, that it does not fit the category of a 'social networking' site as we define it today (however, you do see the commonly-posted 'chiclet' images to go to pages on Facebook or Google Plus or Pinterest, those remain on those sites and not sugardoodle.net.

Websense may have also confused the site with sugardoodle.com which is totally unrelated.

Blue Coat/K9 categorizes sugardoodle.com as 'society/lifestyle', sugardoodle.net as 'religion' which is the most accurate description of the content. Websense categorized sugardoodle.net as 'social networking' as noted, and the other I didn't look on aceinsight.com to see what Websense did with the unrelated site.
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Re: Sugardoodle blocked?

#9Postby craiggsmith » Sun Jan 27, 2013 3:41 pm

Good info, thanks, I'll do that.
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Re: Sugardoodle blocked?

#10Postby JamesAnderson » Sat Feb 02, 2013 1:38 pm

It's fixed now. aceinsight.com, Websense's site categorization lookup tool, now shows the site as 'traditional religions'.
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