serious breach of Cisco 881w firewall

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stephen500
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serious breach of Cisco 881w firewall

Postby stephen500 » Mon Jan 07, 2013 2:13 am

Yesterday While installing a new mls computer, I noticed "you tube" was available in a ward with the Cisco 881W. I did a bit of checking. First I checked the lan settings for family history computers and noticed it was re set to https://cuttlefish.familysearch.org/ext ... hcid=39048
As you may know this is not the offical lan setting!
I also did a filter test from the clerks support site. The filter failed the test.
Currently I am on the line to global services seeking a resoultion.
If you have any advice, please post it here.
I will let you know what happened with global services.
Stephen Sinclair, Sts, Chester England stake

russellhltn
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Re: serious breach of Cisco 881w firewall

Postby russellhltn » Mon Jan 07, 2013 3:08 am

stephen500 wrote:First I checked the lan settings for family history computers and noticed it was re set to https://cuttlefish.familysearch.org/ext ... hcid=39048
As you may know this is not the offical lan setting!


I assume that that was in the "proxy" part?

Unless there's something you've left out, that's still part of FamilySearch.org. As such, it might well be the new correct settings for FHC computers to use some of the services such as Ancestry.com. As far as I know, they've never told us the setting, just that LanDesk (and now Tivoli) will take care of it automatically. I know they have been doing some changes of late.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

stephen500
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Re: serious breach of Cisco 881w firewall

Postby stephen500 » Mon Jan 07, 2013 3:41 am

Al All I can say is "thanks for telling me" or not in the case of the Church! Just been in contact and yes cuttle fish is offical!

Clingmann
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Re: serious breach of Cisco 881w firewall

Postby Clingmann » Mon Jan 07, 2013 2:38 pm

"cuttlefish.familysearch.org" is the proxy server setting set and required for the "premium" services link to work from the fhc.familysearch.org portal launch page.

olinselot
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Re: serious breach of Cisco 881w firewall

Postby olinselot » Thu Jul 17, 2014 5:13 pm

I have a problem related to this issue. The proxy setting continues to default back to https://cuttlefish.familysearch.org/ext ... id=3359522
I understand that this is an official proxy for the FHC access to certain sites, but when it is turned on in the LAN settings it slows down our FHC internet speed so bad that we are unable to even use the internet at all.
When we have a class for patrons or stake leaders it is so frustrating for everyone that they leave the center without accomplishing anything. I have to go around to each computer in the center and set it back to "Automatically detect settings" in order for any pages to load at all.
Once I set it back to automatically detect then it is much faster and functional, but then Ancestry won't work.
Is there any way to work around this?

russellhltn
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Re: serious breach of Cisco 881w firewall

Postby russellhltn » Thu Jul 17, 2014 6:24 pm

olinselot wrote:I understand that this is an official proxy for the FHC access to certain sites, but when it is turned on in the LAN settings it slows down our FHC internet speed so bad that we are unable to even use the internet at all.


If you're not the STS, then I would contact him. The STS should contact Global Service and they can check into the connectivity of the firewall. Assuming this isn't something that just happened, I'm guessing the router isn't set up correctly and that's giving the problems.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

olinselot
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Re: serious breach of Cisco 881w firewall

Postby olinselot » Thu Jul 17, 2014 6:29 pm

The fact that I don't know what the STS stands for means I am not the STS. ha ha. What does STS stand for and how can they contact Global Service?
Thanks for the help

russellhltn
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Re: serious breach of Cisco 881w firewall

Postby russellhltn » Thu Jul 17, 2014 6:37 pm

olinselot wrote:What does STS stand for and how can they contact Global Service?

STS = Stake Technology Specialist. Officaly known as "Stake Assistant Clerk--Technology Specialist". Looking at your stake, there's 3 of them.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

olinselot
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Re: serious breach of Cisco 881w firewall

Postby olinselot » Thu Jul 17, 2014 6:46 pm

Thank you!


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