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need rack mounting bracket for sf100-16

Posted: Sun Jun 10, 2012 7:27 pm
by gregcamie
We just got a small rack for our equipment. Unfortunately I no longer have the rack mounting bracket that came with the Cisco sf100-16. I chatted with Cisco and they told me to buy the standard universal bracket fir other catalyst switches. After receiving the bracket I was very disappointed when it did not fit the sf100-16. The bracket I ordered was stk-rackmont-1ru. Where can I order/find the bracket that fits the Cisco sf100-16?

Posted: Mon Jun 11, 2012 9:02 am
by Jonahhex
what's your location city, state no addresses?

Posted: Mon Jun 11, 2012 2:17 pm
by sammythesm
Just a tip... When calling or chatting with Cisco support, if the product is "Cisco Small Business" you need to interact with the Cisco SBSC (small business support center). It is a different call center than standard suppport. They would have known that the Cat mounting wasn't going to work.