need rack mounting bracket for sf100-16

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gregcamie
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Joined: Thu Jan 12, 2012 11:07 pm

need rack mounting bracket for sf100-16

Postby gregcamie » Sun Jun 10, 2012 6:27 pm

We just got a small rack for our equipment. Unfortunately I no longer have the rack mounting bracket that came with the Cisco sf100-16. I chatted with Cisco and they told me to buy the standard universal bracket fir other catalyst switches. After receiving the bracket I was very disappointed when it did not fit the sf100-16. The bracket I ordered was stk-rackmont-1ru. Where can I order/find the bracket that fits the Cisco sf100-16?

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jonahhex
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Joined: Fri Jun 08, 2012 12:33 pm
Location: Salt Lake City

Postby jonahhex » Mon Jun 11, 2012 8:02 am

what's your location city, state no addresses?
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sammythesm
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Postby sammythesm » Mon Jun 11, 2012 1:17 pm

Just a tip... When calling or chatting with Cisco support, if the product is "Cisco Small Business" you need to interact with the Cisco SBSC (small business support center). It is a different call center than standard suppport. They would have known that the Cat mounting wasn't going to work.


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