Uninstall replaced Firewall from Tech Manager

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
russellhltn
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Re: Uninstall replaced Firewall from Tech Manager

#11

Post by russellhltn »

nelsonfam wrote:Not sure why the feature is restricted to GSC personnel only so I'll ask about permissions. You can always open a ticket with the GSC and have them do it. Then if something break it's their fault :)...
I think there's quite a few people with permissions to TM. It only takes one to mess everything up. So it might be restricted to GSC. The tools they do let us play with are fairly benign.
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ccordoba24
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Re: Uninstall replaced Firewall from Tech Manager

#12

Post by ccordoba24 »

nelsonfam wrote:

Not sure why the feature is restricted to GSC personnel only so I'll ask about permissions. You can always open a ticket with the GSC and have them do it. Then if something break it's their fault :)...
Well, the saga continues. The GSC wouldn't do anything. Maybe they're trying to avoid blame if it does break. They wrote back saying I should call PF. I actually started out with those guys but because they had no clue I turned to this forum. So the non-existent cisco is still there according to TM, and it's been over an hour since it contacted Hq, but it doesn't exist, so I guess they will be waiting around for a long time there in some office in Salt Lake City... :(

By the way we only have one cisco installed in our entire stake, so who knows what will happen when we actually do end up getting one in each church building!
lajackson
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Re: Uninstall replaced Firewall from Tech Manager

#13

Post by lajackson »

charly3358 wrote:The GSC wouldn't do anything. Maybe they're trying to avoid blame if it does break. They wrote back saying I should call PF.
Ask the Facilities Management Group to report that the firewall has been removed and to delete it from the system. Perhaps they forgot to do that when you turned it in to them for disposal.
nelsonfam
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Re: Uninstall replaced Firewall from Tech Manager

#14

Post by nelsonfam »

charly3358 wrote:
nelsonfam wrote:

Not sure why the feature is restricted to GSC personnel only so I'll ask about permissions. You can always open a ticket with the GSC and have them do it. Then if something break it's their fault :)...
Well, the saga continues. The GSC wouldn't do anything. Maybe they're trying to avoid blame if it does break. They wrote back saying I should call PF. I actually started out with those guys but because they had no clue I turned to this forum. So the non-existent cisco is still there according to TM, and it's been over an hour since it contacted Hq, but it doesn't exist, so I guess they will be waiting around for a long time there in some office in Salt Lake City... :(

By the way we only have one cisco installed in our entire stake, so who knows what will happen when we actually do end up getting one in each church building!
It hasn't reported any stats in 15 days. I removed it :)..
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ccordoba24
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Joined: Wed May 14, 2014 4:37 pm

Re: Uninstall replaced Firewall from Tech Manager

#15

Post by ccordoba24 »

Cheers
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