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Proper Vs. Improper Use of Member Directory and email

Posted: Thu Apr 14, 2011 10:27 am
by BarryHill
We have ward email. I guess it is semi-official in that we send emails to a ward email address (a hotmail account I think) and a member (assigned or called by the bishop) then forwards it to everyone in the ward that has signed up to receive ward email.

I have received 2 emails from a ward member in the past day soliciting my attendance to a political demonstration. The first one she hit "reply all" to a ward email. The second was from the ward email because it was one of the addresses she replied to so they forwarded it.

In a somewhat different incident I have had business solicitations from a ward member that apparently got a list email addresses off of the ward directory or from the group of members addressed in ward emails. Before this gets out of hand, can someone point me to some guidance on this topic. I know the bishop will want it in the very near future.

Thanks
PS: My success at finding info on the wiki is still lacking. Four search phrases and nothing.

Posted: Thu Apr 14, 2011 11:31 am
by russellhltn
Here's some resources you might want to look at.

Regarding the ward email: December 2004 letter.

Printed directories: Handbook 2, 21.1.15

LUWS: Terms of use.

New directory: Terms of use.

Posted: Thu Apr 14, 2011 12:33 pm
by pwilson
To get prevent the problem you mention, whenever emailing the whole ward we always only use BCC: so no one can reply to all. Seems to have fixed this for us.

BCC

Posted: Thu Apr 14, 2011 1:33 pm
by BarryHill
The BCC is a good idea that would at least take care of that issue.

My concern at this point is the December 2004 letter . Now that I have read it I vaguely remember it but at the time it came out we had no ward email so it did not make much of an impression.

I guess I am trying to understand the intent of the letter, although it seems clear enough. Our ward email is primarily used to communicate youth activities and request parental support for those activities. I am puzzling over the difference between a "ward email account" and a leader simply making an email group and mailing the same info to the same individuals. I guess the issue might be the one I just experienced where it could look like the "ward" approved of a political rally even though it was clear it came from an individual.

Excuse my rambling, I am just thinking out loud (or rather thinking with my fingers) :)

Posted: Thu Apr 14, 2011 3:21 pm
by russellhltn
barryhill wrote:I guess I am trying to understand the intent of the letter, although it seems clear enough. Our ward email is primarily used to communicate youth activities and request parental support for those activities. I am puzzling over the difference between a "ward email account" and a leader simply making an email group and mailing the same info to the same individuals. I guess the issue might be the one I just experienced where it could look like the "ward" approved of a political rally even though it was clear it came from an individual.

There's certainly room for broad interpretation. As best as some of us could interpret, the primary concern seems to be web pages and/or email groups that could be construed as "the voice" of a particular ward/stake. And that seems like what you've got there.

Part of the problem of such a group is how do you make sure it's up to date and it only has current unit members in the list. (And keeping predators out.) The systems provided to us by the church update automatically based on the membership record.

Posted: Tue Apr 26, 2011 12:55 pm
by nathangrigg
It seems to me that the 2004 letter has been superseded by instructions in Handbook 2, 21.1.22, which says individuals can make web sites to help them with their callings as long as they follow some guidelines.

Posted: Tue Apr 26, 2011 1:02 pm
by aebrown
nathangrigg wrote:It seems to me that the 2004 letter has been superseded by instructions in Handbook 2, 21.1.22, which says individuals can make web sites to help them with their callings as long as they follow some guidelines.
I would agree that the 2004 letter has been superseded by the new Handbook. However, although the new Handbook says that individuals can make web sites related to their callings (with several restrictions that must be heeded), it still says regarding stakes and wards:
Stake and ward Web sites may be created only by using the official Church Internet resources. Stakes and wards are not authorized to create other Web sites or blogs or otherwise have a Church-sponsored presence on the Internet.