I have a member trying to use his church website sign in after not having done so for a while. He said that we received a error/warning message when he tried to log in. It said that his information had been "cancled" somehow and that he should see his administrator.
I'm the ward clerk, but I have no idea what to do to help him out. Any ideas?
Member's online username "Canceled"
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- mkmurray
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Check with a ward or stake LUWS administrator to see if his account has been disabled in addition to what mkmurray said.Lynch27 wrote:I have a member trying to use his church website sign in after not having done so for a while. He said that we received a error/warning message when he tried to log in. It said that his information had been "cancled" somehow and that he should see his administrator.
I'm the ward clerk, but I have no idea what to do to help him out. Any ideas?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?