Bishop change of address

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RossEvans
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Bishop change of address

Postby RossEvans » Wed Aug 26, 2009 9:21 am

Our bishop recently changed his address.

We made the change in MLS, and I noticed that it quickly propagated to LUWS. We also ordered new stationery, including tithing envelopes. And of course he filed a forwarding-address notice with the Postal Service

We are wondering if there is any other step we need to take to make sure his address gets changed everywhere that needs to happen in Church systems, such as CDOL. There are a great many things, such as official mailings and Distribution Center unit orders, that seem to be tied to his home address.

I noticed yesterday, nine days after the change was entered into MLS, that the address on file in the Corporate Express vendor's system still had not been updated. (BTW, it would be nice to customize that address. Both the new and old addresses are quite long, and they get truncated in the vendor's delivery system. The driver always has to call for a correct address.)

birdld-p40
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Postby birdld-p40 » Wed Aug 26, 2009 9:34 am

[font="]The bishop can change his own address by going to CDOL and pulling up his ward. He'll click on his name which takes him to his individual summary page. Above his name in the upper left is a link "Edit Assignment." If he clicks on that link he'll have access to change the information. It usually takes about 24 hours for the changes to reflect in CDOL. [/font]

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aebrown
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Postby aebrown » Wed Aug 26, 2009 9:35 am

boomerbubba wrote:Our bishop recently changed his address.

We are wondering if there is any other step we need to take to make sure his address gets changed everywhere that needs to happen in Church systems, such as CDOL.


I can't speak to all the issues, but for CDOL, the stake can fill out a Ward Leader and Unit Change Request in stake MLS. It appears that the home address is taken from the bishop's membership record (it appears on the form, but can't be changed), but there is an option to enter a distinct mailing address (if it is different).

The one thing I don't know for certain is if the membership record change propagates to CDOL without doing something to the Ward LUCR in stake MLS. I would hope that it would, but I have no experience with that since MLS 3.0 came out.

You didn't mention whether anyone had actually checked CDOL to see if the new address has appeared. If not, you might ask the stake to do a Ward LUCR in MLS to try to trigger an update.

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PNMarkW2
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Postby PNMarkW2 » Fri Sep 04, 2009 8:48 am

Fun times...

Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?
~Mark
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Colonial Heights Ward
Portland Oregon Stake

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RossEvans
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Postby RossEvans » Fri Sep 04, 2009 8:55 am

PNMarkW2 wrote:Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?


When our bishop, following the advice received on this forum, logged into CDOL he found that his address still needed to be changed. This was a couple of weeks after his membership address had been changed in MLS.

He was able to change his address, but reported that he found the user interface to be not exactly intuitive.

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Postby lajackson » Fri Sep 04, 2009 9:48 am

birdld wrote:[font="]The bishop can change his own address by going to CDOL and pulling up his ward. He'll click on his name which takes him to his individual summary page. Above his name in the upper left is a link "Edit Assignment." If he clicks on that link he'll have access to change the information. It usually takes about 24 hours for the changes to reflect in CDOL. [/font]


PNMarkW2 wrote:Was it ever confirmed if an address change in MLS propagates to CDOL? Or does out Bishop, who does not have internet access at his new home yet, have to do it?


An address change in MLS does not propagate to CDOL, unless this has been changed very recently.

While the process birdld suggests may work (I had never heard of it before), I think the more usual method now is for the bishop to make sure his correct address is loaded in MLS on his membership record. Then the stake prepares and sends a Leader and Unit Change Request via stake MLS.

As Alan Brown pointed out, the LUCR form takes the address from the membership record, and the stake cannot change the address when submitting the form, other than to indicate a different mailing address.

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Don't make the mistake we did

Postby RossEvans » Thu Oct 01, 2009 8:11 am

As a warning to others, please be advised not to rely only on the method birdld mentioned above to change the bishop's address online in CDOL. We did that, but did not follow up with what seems to be the traditional procedure of asking the stake clerk to execute a request through MLS.

CDOL itself may have been updated, but other systems were not. Consequently we have experienced several ill effects:

  • A near-disasastrous situation of running out of checks.
  • Running out of tithing envelopes, because the printing ordered weeks ago never arrived.
  • A missed shipment of office supplies from Corporate Express.
All these cases are drop shipments from external vendors or suppliers, and none of them seem to have the bishop's new address.

We now are repenting of this error, and seeking help from the stake clerk.

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calebpusey
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Postby calebpusey » Thu Oct 01, 2009 9:00 am

boomerbubba wrote: CDOL itself may have been updated, but other systems were not. Consequently we have experienced several ill effects:

  • A near-disasastrous situation of running out of checks.
  • Running out of tithing envelopes, because the printing ordered weeks ago never arrived.
  • A missed shipment of office supplies from Corporate Express.
All these cases are drop shipments from external vendors or suppliers, and none of them seem to have the bishop's new address.

We now are repenting of this error, and seeking help from the stake clerk.


In the case of a new bishop being called, the information needs to be updated at the stake level via the Leader and Unit Change Request Form. However, if a bishop is just moving within the ward boundaries, he can update his own address in CDOL. All other departments including Distribution Services pull the information from CDOL. The updates in CDOL are almost immediate. As far as a time frame for the information being updated in their systems, I do not know.
Caleb

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Postby eblood66 » Thu Oct 01, 2009 9:13 am

boomerbubba wrote:
  • Running out of tithing envelopes, because the printing ordered weeks ago never arrived.


My experience is that the distribution center always has me verify the bishop's address when making the order. I've never ordered checks but I would assume the same would be true there too. Did the operator not ask for the bishop's address? Or was the order made by mail or fax?

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Postby aebrown » Thu Oct 01, 2009 9:19 am

eblood66 wrote:I've never ordered checks but I would assume the same would be true there too. Did the operator not ask for the bishop's address? Or was the order made by mail or fax?


Checks are rarely ordered these days. CHQ keeps track of checks that are written from MLS, and they also know what range of check numbers was on the previous shipment of checks. When there are only 50 checks or so left, they automatically send out a new order of check stock. So there's usually no human interaction, and no opportunity to confirm an address.


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