Staples account and store.lds.org... change?

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
Post Reply
dandshall2
New Member
Posts: 31
Joined: Sun Jun 05, 2016 8:23 am

Staples account and store.lds.org... change?

#1

Post by dandshall2 »

I bought some items for the Clerks office a couple week ago and all was fine. Last week when I went to check on the order, store.lds.org was down, I was guessing for normal routine maintenance. Well today I logged in and I see that store.lds.org has changed some. I was trying to find the link (normally in the bottom right side of the page) to order ward office supplies, to get to the Staples information (user name and password for my ward) and that link is no longer there. I looked through the selections and did not come across a link or any information for the Staples account.

Any suggestions/guidance?

P.S. The updated store.lds.org page is squirrelly. It stated "Sorry, an error occurred" on some different selections, such as unit order history or annual curriculum in English. So the kinks are not yet worked out.
eblood66
Senior Member
Posts: 3907
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Staples account and store.lds.org... change?

#2

Post by eblood66 »

I can't find the information on store.lds.org anymore either. But it's still available in the Help Center (https://www.lds.org/help/support/order- ... s?lang=eng) and the login still worked for my unit at least.
dandshall2
New Member
Posts: 31
Joined: Sun Jun 05, 2016 8:23 am

Re: Staples account and store.lds.org... change?

#3

Post by dandshall2 »

eblood66 wrote:I can't find the information on store.lds.org anymore either. But it's still available in the Help Center (https://www.lds.org/help/support/order- ... s?lang=eng) and the login still worked for my unit at least.
Thank you. That does still work. I need to bookmark that page so I can go to it quicker. I left feedback with store.lds.org informing them of my observations.
eblood66
Senior Member
Posts: 3907
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Staples account and store.lds.org... change?

#4

Post by eblood66 »

I just noticed that the LCR menu option Applications > Order Office Supplies will take you to that same Help Center page. So you could use that instead of having to keep track of a bookmark.
stephenpoulsen
New Member
Posts: 1
Joined: Sun Oct 06, 2019 5:41 pm

Re: Staples account and store.lds.org... change?

#5

Post by stephenpoulsen »

How do you change the bishop's shipping address on the staples account? We tried checking on lds.org and it's updated there, but it's not updating on the Staples site.
jdlessley
Community Moderators
Posts: 9858
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Staples account and store.lds.org... change?

#6

Post by jdlessley »

I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jonesrk
Church Employee
Church Employee
Posts: 2361
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Staples account and store.lds.org... change?

#7

Post by jonesrk »

jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
jdlessley
Community Moderators
Posts: 9858
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Staples account and store.lds.org... change?

#8

Post by jdlessley »

jonesrk wrote:
jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
I am a ward clerk and I do not have that capability.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jonesrk
Church Employee
Church Employee
Posts: 2361
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Staples account and store.lds.org... change?

#9

Post by jonesrk »

jdlessley wrote:
jonesrk wrote:
jdlessley wrote:I believe the address used is the one found in the Church Directory of Organizations and Leaders (CDOL) and it is the mailing address for the bishop. The bishop will have to make the change. The clerk can view the data to see what is there but is unable to make changes.
.
Actually the ward clerk can update the contact info in CDOL for his bishopric.
I am a ward clerk and I do not have that capability.
Actually you do. But you may not appear to if you are looking at the unit page in CDOL. From your unit page expand the positions section and click on the link for your bishop. Then you will see an Edit Assignment link at the top (just above his name).
jdlessley
Community Moderators
Posts: 9858
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Staples account and store.lds.org... change?

#10

Post by jdlessley »

jonesrk wrote: Actually you do. But you may not appear to if you are looking at the unit page in CDOL. From your unit page expand the positions section and click on the link for your bishop. Then you will see an Edit Assignment link at the top (just above his name).
You are right if I use my laptop. Using my Galaxy S8 I cannot get past the "Position Summary" link.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Post Reply

Return to “General Clerk Discussions”