Is this the correct procedure for setting up a password for a new person?

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
Mr_Dove
New Member
Posts: 15
Joined: Wed Apr 09, 2014 10:15 am

Is this the correct procedure for setting up a password for a new person?

Postby Mr_Dove » Sun Dec 13, 2015 12:57 pm

So, I am the ward clerk. I went into MLS. I clicked "edit" and then "system options". That puts me on the screen that shows every calling and person who is set up with access to MLS. Next I click on the calling, "bishop" and change the name of the person and assign a temporary password.

Is this the correct way to do this?

russellhltn
Community Administrator
Posts: 22543
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Is this the correct procedure for setting up a password for a new person?

Postby russellhltn » Sun Dec 13, 2015 1:31 pm

It sounds like logins were done by calling. This is against policy. Accounts should be set up as the person's name. When they are released, you'll delete or deactivate the account.

See Maintain MLS User Access.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jbuhl68
New Member
Posts: 27
Joined: Sun Jan 24, 2010 7:40 pm
Location: Summerville, SC, southeastern U.S.

Re: Is this the correct procedure for setting up a password for a new person?

Postby jbuhl68 » Sun Sep 24, 2017 12:56 pm

I had the same problem today. I was just called as the ward clerk and I noted that logins were done by calling. So, in MLS system options I clicked the Remove button for the past First Counselor in the bishopric, leaving him with a Restore button.
Then, I deleted the First Counselor as username and put in the first counselor's name like jsmith2, for example. I then had him put in his password. We saved and exited MLS. I then had jsmith2 try to log into MLS. The login failed. The message was "that username is used by someone else" or something similar to that.
I realized that I should have put jsmith2 in as a new user, attempted to do that, and was rejected by MLS.
What can I do to correct this error and install jsmith2 into MLS with the correct rights for his calling as the first counselor in bishopric?

russellhltn
Community Administrator
Posts: 22543
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Is this the correct procedure for setting up a password for a new person?

Postby russellhltn » Sun Sep 24, 2017 1:06 pm

jbuhl68 wrote:I then had jsmith2 try to log into MLS. The login failed. The message was "that username is used by someone else" or something similar to that.

That's an odd message for a login screen. I'd expect that to occur on the add new user screen.

Out of curiosity, did you give jsmith2 any rights at all in MLS? I'm thinking that there's an unusual error and the wrong error message has been presented.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jbuhl68
New Member
Posts: 27
Joined: Sun Jan 24, 2010 7:40 pm
Location: Summerville, SC, southeastern U.S.

Re: Is this the correct procedure for setting up a password for a new person?

Postby jbuhl68 » Sun Sep 24, 2017 1:17 pm

He was given the rights of a first counselor in the bishopric. I am wondering if he is showing up still as the First Counselor log in even though I removed the login title as First Counselor and substituted jsmith2. This would show him as having that two callings, the First Counselor, as well as the attempt at being installed using the Add User function.
It sounds like a technical problem. Should I contact GSC for assistance?

davesudweeks
Senior Member
Posts: 619
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Re: Is this the correct procedure for setting up a password for a new person?

Postby davesudweeks » Mon Sep 25, 2017 10:46 am

I believe he must be recorded as bishopric 1st counselor in LCR as well and a transmit/receive must be done to link them together. You might make sure he is showing properly in both systems and before contacting GSC.

jbuhl68
New Member
Posts: 27
Joined: Sun Jan 24, 2010 7:40 pm
Location: Summerville, SC, southeastern U.S.

Re: Is this the correct procedure for setting up a password for a new person?

Postby jbuhl68 » Mon Sep 25, 2017 11:04 am

Lds.org was down yesterday due to Admin action. When I awoke this morning, I put two and two together, went to ward building, did a send and receive and all was well. Thanks for your response davesudweeks


Return to “General Clerk Discussions”

Who is online

Users browsing this forum: No registered users and 2 guests