Reporting meetinghouse repairs?

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alandd
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Reporting meetinghouse repairs?

Postby alandd » Sun Nov 01, 2015 9:18 am

In the recent past I used an online form or app to report a needed meetinghouse repair. It allowed for uploading a photo and tracking progress of the request.

I can't find that form or app anymore. My searches here and on lds.org have not been fruitful. Where do I go to report a needed building repair? :|

russellhltn
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Re: Reporting meetinghouse repairs?

Postby russellhltn » Sun Nov 01, 2015 11:49 am

Seems to be a problem with the "tools" on lds.org. It's not showing anything under "Tools for Your Callings and Responsibilities".

You're talking about Facility Issue Reporting, found at lds.org/fir.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

alandd
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Location: Gilbert, Arizona, USA

Re: Reporting meetinghouse repairs?

Postby alandd » Sun Nov 01, 2015 2:48 pm

Thank you for the URL. I entered a record.

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sbradshaw
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Re: Reporting meetinghouse repairs?

Postby sbradshaw » Sun Nov 01, 2015 3:33 pm

I've heard that not all FM groups use the system completely. You might follow up with them to make sure they got the report, unless you see other items in progress on the site.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

lajackson
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Re: Reporting meetinghouse repairs?

Postby lajackson » Sun Nov 01, 2015 8:52 pm

russellhltn wrote:It's not showing anything under "Tools for Your Callings and Responsibilities".

I see CDOL, Donations, and FIR right at the top of that section. But to be even faster use the drop down menu where you sign in, Tools and Support in the right column, next to last entry.

On a smaller screen you would have to scroll down to get to it. The menu is rather long.

russellhltn
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Re: Reporting meetinghouse repairs?

Postby russellhltn » Sun Nov 01, 2015 10:27 pm

All I can say is that what I see now is different from what I saw before.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Re: Reporting meetinghouse repairs?

Postby lajackson » Mon Nov 02, 2015 6:11 am

russellhltn wrote:All I can say is that what I see now is different from what I saw before.

Happens all the time. [grin]

Sometimes it happens because the page does not fully render. Sometimes it happens because things are busy and you hit a server that is not dispositioned the same as the other servers. And sometimes it just happens for no apparent reason at all, though I am sure there is one.

And then there are the browser differences. Every browser has a different way of displaying the page and whether or not certain items are even displayed at all. I would think there would be a way to fix this in our modern day and age, but is appears there is not, or surely they would.

davesudweeks
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Re: Reporting meetinghouse repairs?

Postby davesudweeks » Mon Nov 02, 2015 11:28 am

I can confirm the same behavior russellhiltn reported. We saw it a month or so ago - the FIR link completely disappeared for about a day. The Counselors in 2 different wards and the Clerks could not see it to report a facility issue. I searched on LDS.org and found a link in an article that worked so we could get ours reported that day. Our Physical Facilities group does use the system.

A couple of days later, I noticed the FIR link was back when I logged in to LDS.org. Lajackson, your information is good to know and I will pass it along to our bishopric in case it happens again in the future.


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