Convert Data Entry Error

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
trydalch1993
New Member
Posts: 2
Joined: Sat Aug 31, 2013 2:43 pm

Convert Data Entry Error

Postby trydalch1993 » Sat Aug 31, 2013 2:50 pm

I'm a mission secretary in Uruguay and have been putting in all the baptismal records for the past month in the Convert Data Entry system. On the last three that I have attempted to put in, upon finishing and choosing to close and save the record, it notifies me that the program was unable to save the record and that I should contact the Stake Clerk. As I am a missionary, I am unsure of who to go to and would like to solve the problem ASAP as our deadline for this month is in just a few days.

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Convert Data Entry Error

Postby lajackson » Sat Aug 31, 2013 5:07 pm

trydalch1993 wrote:I'm a mission secretary in Uruguay and have been putting in all the baptismal records for the past month in the Convert Data Entry system. On the last three that I have attempted to put in, upon finishing and choosing to close and save the record, it notifies me that the program was unable to save the record and that I should contact the Stake Clerk.

There should be someone who provides technical support to the mission office. Sometimes it is a stake clerk or technology specialist, or it may be someone out of the area office.

That is the person you should contact.


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