Missionary Online Recommendation System

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
jjustice001
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Posts: 5
Joined: Thu Jan 27, 2011 9:55 am

Missionary Online Recommendation System

Postby jjustice001 » Sun Dec 23, 2012 10:55 pm

I'm a branch president and I've worked through a few online applications without problem but my in-laws have completed their online application but the Review and Accept Privacy Agreement under my mother-in-laws section is checked but grayed out and will not allow them to click on it to review or accept. This seems to be holding up the ability to submit the application.
The other sections under both names are complete and checked off. Under his name the RAPA box has been check and accepted.
I've went through every section and cannot seem to find the problem
Any suggestions would be appreciated.......

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Missionary Online Recommendation System

Postby aebrown » Mon Dec 24, 2012 9:34 am

When a married couple fills out a missionary application online, almost every single step can be filled out by one of them signing in and filling out the requested information.

There is one exception: the Review and Accept Privacy Agreement must be accepted by each person signing in with his or her individual LDS Account and clicking that they agree to those terms.

This is a fairly common point of confusion in our stake. The husband fills out much of the information, or while the husband is signed in, the wife fills in the information. But for this point, she must sign in with her LDS Account to do that one step of agreeing to the Privacy Agreement.

jjustice001
New Member
Posts: 5
Joined: Thu Jan 27, 2011 9:55 am

Re: Missionary Online Recommendation System

Postby jjustice001 » Mon Dec 24, 2012 10:04 am

That's great. I had completely forgot about that. I've been scratching my head for 2 days now trying to figure out the problem.
Thanks for the help.

annnewmanhawkins
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Joined: Fri Oct 07, 2016 7:06 am

Re: Missionary Online Recommendation System

Postby annnewmanhawkins » Fri Oct 07, 2016 7:10 am

The system does not recognize my wife's username and password which have been reset to make sure that they are correct. What to do? We have used the new user name and password to review the membership record to make sure we have the right username and password. When we come to the privacy portal in the application for her and we enter the new user name and password it continues to say we have the wrong user name or password for her.


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