Communicating via Email

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
dfchamplain
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Communicating via Email

Postby dfchamplain » Sun Aug 12, 2012 11:01 pm

Recently I showed our ward council, the information technology awareness video produced by the Presiding Bishopric. One of the items that was taken away was that email should not be used when discussing sensitive or confidential information. The question that was asked of me and which I said I would need to further investigate was this:

"If the email is encrypted, can we still discuss confidential or sensitive information"

My first thought was yes, but after reviewing multiple threads on this forum, I am thinking no. I'm thinking this way because the encryption software could be installed on a computer which is shared by multiple users and hence violate policy for keeping sensitive information secure. The second thought I had was if the email account was subpoenaed or requested for litigation, you would likely have to turn it over. Again, this has now violated Church policy.

Has anyone had any similar experiences or is this something that we should just say no to?

aclawson
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Postby aclawson » Thu Aug 16, 2012 6:10 pm

Do you have the link for that conveniently handy?

dfchamplain
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Postby dfchamplain » Thu Aug 16, 2012 7:11 pm

https://www.lds.org/leader/

Once you are logged in, click on the Information Security Awareness link.

russellhltn
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Postby russellhltn » Thu Aug 16, 2012 7:32 pm

The relevant bullet point, (printed in bold) is: "Never use personal or work e-mail to send confidential or sensitive personal information such as details about Church disiplinary councils."

"Never" is a strong term. Except for the church-supplied ldsmail, I can't think of what email would be considered not "personal or work".
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Postby aebrown » Thu Aug 16, 2012 9:37 pm

RussellHltn wrote:"Never" is a strong term. Except for the church-supplied ldsmail, I can't think of what email would be considered not "personal or work".


"Never" is indeed a strong term, leaving little room for interpretation.

But the terms "confidential" and "sensitive" are open to more interpretation. Obviously, the example given of details about Church disciplinary councils would be considered "confidential" and "sensitive" by just about anyone. But there are many other kinds of information that are less sensitive than that, but still might be confidential or sensitive. Where do you draw the line? That requires judgment and guidance from those with priesthood keys.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

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johnshaw
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Postby johnshaw » Fri Aug 17, 2012 11:05 am

Might there be an implication that a dedicated email for church purposes might be used? One additional item, we have advised any stake leaders that if they share an account with their family or spouse that they get a new email specifically for Church purposes. Like has been stated, there is a big difference between having 'confidential' information about who the new EQ President might be vs knowing 'Confidential' Information that there is an EQP that is trying to recruit his quorum into a Polygamous Cult.

russellhltn
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Postby russellhltn » Fri Aug 17, 2012 12:14 pm

JohnShaw wrote:Might there be an implication that a dedicated email for church purposes might be used?


Seems like a iffy interpretation to me. If it's personally owned, wouldn't it still be a personal account? From a technical standpoint, the differences would be minimal. An account supplied by the church (ldschurch.org) would seem to be the only "loophole". That email is under the control of the church IT department.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jpjones~ogr
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Postby jpjones~ogr » Sun Aug 19, 2012 5:07 pm

Saw the 2 minute Bishop Burton video but can't bring up the actual training. Firefox in Windows 7 freezes, and Flash plugin crashes every times so far.

Any ideas about resolving Flash plugin errors, or is the site overloaded? It's Sunday evening currently.


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