store.lds.org will not let me ship - thinks i'm not in the us (but i am)
Posted: Sun May 20, 2012 4:54 pm
I am the ward clerk and am trying to order sacrament cups and a few manuals for sunday school. Whenever i go to checkout i get the following error:
Sorry. We cannot ship to the address you selected from the country selected at the bottom of the screen.
If you need to ship to this address, change your selected country, then select the United States instead. Please note the following:
The United States uses a different warehouse than your previously selected country, which means you will need a new online shopping cart. The items currently in your cart will disappear, but will not be deleted. To see them, just switch back to your previously selected country.
You will need to find those items again and add them to the cart for the United States.
If you switch to the United States, international shipping rates may apply.
The country option is already set to the united states, and the destination to which I am having the items ship is also set to a US address. Why is the store.lds site not allowing me to make this purchase? It appears that the site thinks I am not in the US, even though I have indicated in all applicable fields that I am. How can I resolve this issue?
Sorry. We cannot ship to the address you selected from the country selected at the bottom of the screen.
If you need to ship to this address, change your selected country, then select the United States instead. Please note the following:
The United States uses a different warehouse than your previously selected country, which means you will need a new online shopping cart. The items currently in your cart will disappear, but will not be deleted. To see them, just switch back to your previously selected country.
You will need to find those items again and add them to the cart for the United States.
If you switch to the United States, international shipping rates may apply.
The country option is already set to the united states, and the destination to which I am having the items ship is also set to a US address. Why is the store.lds site not allowing me to make this purchase? It appears that the site thinks I am not in the US, even though I have indicated in all applicable fields that I am. How can I resolve this issue?