I have replaced several computers in the stake (a few more to go), but one of the units emailed me and mentioned that they were unable to print out any financial statements from December. The information is listed, but they can't bring up any statements. Alan
mentioned in another thread that saved forms and financial statements aren't included in the regular MLS backup, and that the data directory should be copied over to the new computer. Should I have done this before I restored the backup? Will copying it over now cause problems? If so, how can I get this data on the new computer so they can print out these statements. Or, is this completely unrelated to the data directory and symptomatic of another problem?
I know in my own ward, people have misplaced their tax statements and have been requesting a new copy, and I can imagine the same thing happening in the other 6 wards I have upgraded computers for. I'd like to be proactive and get this resolved before the requests start rolling in.