Contacting SL for Hardware support

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
wyrmwud
New Member
Posts: 6
Joined: Thu Oct 29, 2009 7:59 am
Location: USA

Contacting SL for Hardware support

Postby wyrmwud » Mon Sep 20, 2010 9:42 am

What is the quickest way to contact SL for support for hardware issues with our wireless internet. It is church installed cisco hardware all around the board. Some of the equipment in our stake center went out in a storm a few weeks ago and wasn't a real issue until a member of the Seventy was in town. Is there a phone directory of which extension to use when calling about hardware issues?

Thanks!

russellhltn
Community Administrator
Posts: 20729
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Sep 20, 2010 9:45 am

Two places to start is with the Global Services Desk and your local FM group.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

wyrmwud
New Member
Posts: 6
Joined: Thu Oct 29, 2009 7:59 am
Location: USA

Postby wyrmwud » Mon Sep 20, 2010 9:58 am

I'll try the global help desk. We are currently transitioning from on FM group to another. Things are a little chaotic right now. Thanks!

User avatar
aebrown
Community Administrator
Posts: 14685
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Mon Sep 20, 2010 10:29 am

MarFan wrote:Is there a phone directory of which extension to use when calling about hardware issues?


The contact info for the GSD is on the wiki at Global Service Desk.
Questions that can benefit the larger community should be asked in a public forum, not a private message.


Return to “Clerk Computers”

Who is online

Users browsing this forum: No registered users and 1 guest