That sounds like the known installation problem. See the Important installation note on the wiki for the solution.buhlgl wrote:I tried to install Sophos recently. When I did, a screen message said that a dll file couldn't be located. Anyone know what is meant by that and what I can do to remedy it? Right now, I have Sophos installed but there is a red X on the program icon.
New Security Software
- aebrown
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Questions that can benefit the larger community should be asked in a public forum, not a private message.
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You might want to call Local Unit Support and see if they can help you. The church is discontinuing Symantec and is actively seeking out the remaining installations to get it purged.buhlgl wrote:Sophos would not load on my dial-up ward PC. Can I get an update of Symantec from the Church? If not, what is suggested for use as an anti-virus?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.