password troubles

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
petersboro-p40
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password troubles

Postby petersboro-p40 » Sun Jan 03, 2010 6:22 pm

I need to use Soloot and Remote for business. The usernames and passwords for both are either expired or incorrect. What is the easiest way to reset usernames and passwords for both? When I dig up the paper work for Remote for business it tells me to contact my service representative. How can I find out who that would be? I am hoping I can reset both online because I am in Japan and it's hard to call by phone.

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aebrown
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Postby aebrown » Sun Jan 03, 2010 6:41 pm

petersboro wrote:I need to use Soloot and Remote for business. The usernames and passwords for both are either expired or incorrect. What is the easiest way to reset usernames and passwords for both? When I dig up the paper work for Remote for business it tells me to contact my service representative. How can I find out who that would be? I am hoping I can reset both online because I am in Japan and it's hard to call by phone.


Did you post this to the right forum? I don't see what these technologies have to do with LDS technologies.

petersboro-p40
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Joined: Wed Aug 26, 2009 1:14 am
Location: Japan

Postby petersboro-p40 » Mon Jan 04, 2010 1:17 am

We use the apllications Soloot and Remote For Business to transmit tithing donations to the bank with a check scanner.

russellhltn
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Postby russellhltn » Mon Jan 04, 2010 1:43 am

I think you need to contact your area office or whoever handles local unit support for your area. Most of the users in this forum are in the U.S. and have no clue how that works as we don't use that software.

I'm not trying to chase you away, it's just I don't think you're likely to get help on that issue here.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Postby lajackson » Wed Jan 06, 2010 10:29 pm

petersboro wrote:We use the apllications Soloot and Remote For Business to transmit tithing donations to the bank with a check scanner.


Russell is right. Clerks in the US do not use that software.

But, it sounds as if you are scanning checks and transmitting them to the bank that way. My daughter deposits all of the checks she receives electronically that same way. She never has to leave the house to make a deposit (except for cash or currency). She does it right there in her living room on her scanner, using software from the bank website.


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