Symantec AV (vs Norton AV)

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
techgy
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#11

Post by techgy »

RetamalesDA wrote:All the PC`s in our stake have 1 GB of RAM, i'm wondering if exists the way to disable the rtvscan.exe process, this process start to run when the PC is recently started, and if some one want to use MLS the system gets slow, very slow.

The only solution that i see, is just wait that the process ends their work, and then run MLS.

I would not recommend modifying the desktop environment from what the Church has provided. The configuration was done that way for a reason. Shutting down the RTVscan might well subject you to an infection from spyware or a virus and it wouldn't be caught.

This would be most important if you were on-line with high speed DSL, but you can also pick up a problem over a dial-up or from someone using a flashdrive, floppy, or other media.

If you are not the Stake Technical Specialist (STS), then I'd suggest that you contact him and have the PC checked. If you are that person, then may want to contact the Global Service Desk and review your problems with them. (866) 678-2763
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russellhltn
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#12

Post by russellhltn »

RetamalesDA wrote:All the PC`s in our stake have 1 GB of RAM, i'm wondering if exists the way to disable the rtvscan.exe process, this process start to run when the PC is recently started, and if some one want to use MLS the system gets slow, very slow.
While Symantec does run a quick scan on start-up, as long as the machine has some memory, the differences shouldn't be dramatic.

You may want to defragment the hard drive. That will speed both operations up.
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aprayzr
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#13

Post by aprayzr »

RetamalesDA wrote:I'm searching for other antivirus sofware that use less system resources, for use on my personal computer.
I have been on the same hunt myself. I am not a Norton/Symantec fan at all. That being said, PCWorld and PCMag have both recently rated Norton Internet Security Suite 2009 as the top security suite. I tried out TrendMicro Internet Security Pro and am now testing Norton with a partially open mind. The new version uses less resources than most competors - a first for Norton. I have previously only used straight antivirus programs plus separate firewall, spam, and spyware programs, rather than a suite. So far, the suite approach is working ok for me.

Links to the reviews:
[font=&quot][/font][font=&quot] PC World:[/font][font=&quot] Top Internet security suites[/font]
[font=&quot][/font][font=&quot]PCMag.com:[/font][font=&quot] The best security suites for 2009[/font]
lajackson
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#14

Post by lajackson »

aprayzr wrote:I have been on the same hunt myself. I am not a Norton/Symantec fan at all.
This is fine for a personal computer, but be sure to use the Church-supplied or recommended software for the Administrative computers.
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brado426
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#15

Post by brado426 »

I can't believe I haven't voiced my opinion oo this yet. In my opinion, the Symantec makes the absolute worst anti-virus package and security suite available. For some bewildering reason, countless manufacturers provide their software pre-installed on PCs. When I assist someone with their computer that has Norton installed, 9 out of 10 times, at least part of the cause of their problem was Symantec's software.

I would never recommend a Symantec product to anyone because the software has continued to be consistently bad for at least a decade.
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aebrown
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#16

Post by aebrown »

Brad O. wrote:I can't believe I haven't voiced my opinion oo this yet. In my opinion, the Symantec makes the absolute worst anti-virus package and security suite available. For some bewildering reason, countless manufacturers provide their software pre-installed on PCs. When I assist someone with their computer that has Norton installed, 9 out of 10 times, at least part of the cause of their problem was Symantec's software.

I would never recommend a Symantec product to anyone because the software has continued to be consistently bad for at least a decade.
You seem to be offering an opinion on the Church's choice to use Symantec AntiVirus, yet you are clearly complaining about Norton AntiVirus being installed on people's home computers. Those aren't the same products (one is an Enterprise offering; the other is a consumer offering), although they are both manufactured by Symantec. So your experience with Norton really has nothing to do with this thread (although several other posts in this thread have made the same mistake).

There's no reason for us to waste forum space talking about Norton AV, since it has nothing to do with the Church. I have renamed the thread title from "Norton AV" to "Symantec AV (vs Norton AV)" in an attempt to reduce this confusion.
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brado426
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#17

Post by brado426 »

Alan_Brown wrote:You say you are offering an opinion on the Church's choice to use Symantec AntiVirus, yet you are clearly complaining about Norton AntiVirus being installed on people's home computers. Those aren't the same products, although they are both manufactured by Symantec. So your experience with Norton really has nothing to do with this thread (although several other posts in this thread have made the same mistake).

There's no reason for us to waste forum space talking about Norton AV, since it has nothing to do with the Church. I have renamed the thread title from "Norton AV" to "Symantec AV (vs Norton AV)" in an attempt to reduce this confusion.

If a company puts out products that causes major problems on countless user's home PCs, I think that is revealing about the company's other products as well. In fact, I just helped a friend deal with a problem on his laptop that was directly caused by another Symantec product. I am not a fan of any Symantec software because I've been burned so many times.

I'm not saying the Church should use one anti-virus package or another.... all I'm saying is that I, personally, hate Symantec.
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mkmurray
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#18

Post by mkmurray »

Alan_Brown wrote:You seem to be offering an opinion on the Church's choice to use Symantec AntiVirus, yet you are clearly complaining about Norton AntiVirus being installed on people's home computers. Those aren't the same products (one is an Enterprise offering; the other is a consumer offering), although they are both manufactured by Symantec. So your experience with Norton really has nothing to do with this thread (although several other posts in this thread have made the same mistake).

There's no reason for us to waste forum space talking about Norton AV, since it has nothing to do with the Church. I have renamed the thread title from "Norton AV" to "Symantec AV (vs Norton AV)" in an attempt to reduce this confusion.
I also want to say that merely complaining about the Church's choice of antivirus software is not a productive discussion. A few in the thread have tried to offer solutions involving other antivirus products, which I will admit is a fairly more productive discussion. However, I have yet to see anyone offer a corporate-level solution for antivirus. As large as the Church is, there are advantages to corporate-level offerings of antivirus software.

Let's try to keep this a focused and productive discussion.
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mkmurray
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#19

Post by mkmurray »

Brad O. wrote:If a company puts out products that causes major problems on countless user's home PCs, I think that is revealing about the company's other products as well. In fact, I just helped a friend deal with a problem on his laptop that was directly caused by another Symantec product. I am not a fan of any Symantec software because I've been burned so many times.

I'm not saying the Church should use one anti-virus package or another.... all I'm saying is that I, personally, hate Symantec.
Again, I'll stand by Alan_Brown's and my claim that Symantec acquired Norton's product, and there is a decent liklihood that the codebases are completely different. There is no way of knowing if Symantec had any interest, desire, or need to modify the product as they acquired it.
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brado426
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#20

Post by brado426 »

mkmurray wrote:I also want to say that merely complaining about the Church's choice of antivirus software is not a productive discussion. A few in the thread have tried to offer solutions involving other antivirus products, which I will admit is a fairly more productive discussion. However, I have yet to see anyone offer a corporate-level solution for antivirus. As large as the Church is, there are advantages to corporate-level offerings of antivirus software.

Let's try to keep this a focused and productive discussion.

With all due respect, I never said that I thought the Church made the wrong decision in going with Symantec. I said that I have personally had countless problems with software put out by that company. Whether someone wants to listen to or not listen to my disatisfaction with Symantec software is their business.
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