Clerk PC Username

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Clerk PC Username

Postby craiggsmith » Sun Oct 25, 2015 10:57 am

Just got my first new little Lenovo. Still has the incorrect account username. I thought this issue was resolved months ago. It has the "new" image, but should I contact the GSC to see if they have a new image? (Last time it took me 3 tries to successfully download the new image, so not anxious to go that route.) Or should I just change the account name and go on? It seems everything will get updated as needed eventually anyway.

If I just change the username, should I create a brand new account so the user folder matches the username and delete the old one?
Craig
STS
South Jordan, UT

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Clerk PC Username

Postby russellhltn » Sun Oct 25, 2015 11:00 am

It wouldn't hurt to give them a call. At least let them know there's still an issue.

Although, they'd probably tell you to rename the account and move on.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Mikerowaved
Community Moderators
Posts: 3133
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: Clerk PC Username

Postby Mikerowaved » Sun Oct 25, 2015 1:13 pm

craiggsmith wrote:If I just change the username, should I create a brand new account so the user folder matches the username and delete the old one?

This has always been my choice for renaming an account, but (of course) follow the direction given by the GSC folks.
So we can better help you, please edit your Profile to include your general location.

craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Re: Clerk PC Username

Postby craiggsmith » Sun Oct 25, 2015 7:35 pm

After thinking about it I realized that I don't have any time during the week to work on this thing, so just created a new account and went ahead with the setup. I'll report the issue though.
Craig
STS
South Jordan, UT


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