Problem with Sophos (firewall and password)

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
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carloswm
New Member
Posts: 2
Joined: Sun Jul 13, 2014 5:22 pm

Problem with Sophos (firewall and password)

#1

Post by carloswm »

I installed the Sophos Antivirus and its firewall blocked all the incoming connections. I deactivated it, because I couldn't set it up right away. How could I set it up properly without allowing all the incoming connections but only those reasonable secure (like Google Chrome)?

In the other hand, because of that, I tried to uninstall it, but it ask me for a password I don't have. What should I do?
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Problem with Sophos (firewall and password)

#2

Post by lajackson »

Call the Global Service Center. They will be able to help you set it up so that it works.

On one computer Sophos started blocking everything, including MLS send/receives. They were able to figure it out.
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Problem with Sophos (firewall and password)

#3

Post by russellhltn »

carloswashingtonmercado wrote:How could I set it up properly without allowing all the incoming connections but only those reasonable secure (like Google Chrome)?
Incoming? Unless you're running the computer as a server, web browsers should be outgoing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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