Problems buidling new Clerk computers
Posted: Tue Jul 02, 2013 11:13 am
I am a Stake Technology Specialist and have been for about 3 years. In the past I have had access to the web site to download the software need for setting up Clerk computers. Now I can't. When trying to download the software, this message shows up:
"The content on this page is restricted to certain roles. LDS Account sign-in is required."
...I am signed in...
In trying to figure out why I can't access this, I found that I can no longer access firewall info on tm.lds.org either. It gives me this message:
"You do not have permission to view this page. If you believe you've reached this page in error, please contact your stake or district technology specialist."
...I am the 'stake or district technology specialist' and contacting myself didn't work.
Just to be sure that I wasn't released and not told, I check MLS. It still shows that I am the STS. So how do I get access to the software downloads and firewall info now?
"The content on this page is restricted to certain roles. LDS Account sign-in is required."
...I am signed in...
In trying to figure out why I can't access this, I found that I can no longer access firewall info on tm.lds.org either. It gives me this message:
"You do not have permission to view this page. If you believe you've reached this page in error, please contact your stake or district technology specialist."
...I am the 'stake or district technology specialist' and contacting myself didn't work.
Just to be sure that I wasn't released and not told, I check MLS. It still shows that I am the STS. So how do I get access to the software downloads and firewall info now?