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Sophos firewall service failure

Posted: Sun Jun 09, 2013 9:18 am
by kenrlaird
I am installing new clerk computers. On one of the six I have installed so far, the Sophos firewall icon shows a red X and the message on mouse over says "Service failure". The computer has been rebooted a few times. I haven't found, so far, an option within Sophos to repair the situation. Is there a recommended solution?

Re: Sophos firewall service failure

Posted: Sun Jun 09, 2013 12:00 pm
by russellhltn
The only suggestion I can think of is to try and re-install Sophos. The fact that it's only happening on one of 6 suggests that it's something unusual with that one computer, not with Sophos itself.

Re: Sophos firewall service failure

Posted: Wed Jun 12, 2013 10:45 pm
by bfromm
Try what russellhltn says. If that doesn't work, let us know.