TEM "OFFERS" for Clerk Computers

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
rolandc
Member
Posts: 257
Joined: Tue May 15, 2012 7:20 pm

TEM "OFFERS" for Clerk Computers

Postby rolandc » Sun Sep 30, 2012 5:30 pm

Are we free to install the "Offers" some appear to be commercial software that in June the church was steering us away from?

What kind of "offers" have some of you guys seen?
Roland

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Sep 30, 2012 7:18 pm

I don't know about any of the offers other than the one mentioned here. It is a fix for the Sophos Shh/Updater-B false positive.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

JamesAnderson
Senior Member
Posts: 748
Joined: Tue Jan 23, 2007 2:03 pm

Postby JamesAnderson » Sun Sep 30, 2012 8:07 pm

It looks like from the reports here and on the Sophos false-positive thread that 'offers' are much like the things that we were able to get from a deployment portal module that was part of LANDesk.

In an FHC setting, which is where I'm most familiar with LANDesk, you opened the deployment portal there to download the software versions for FHC that the Church worked out things with the vendors for. So it looks like, whenever the switchover is made from LANDesk to TEM in the FHCs, that this will be the way to get the needed updates, and full versions (especially true when computers are new or replaced for some reason), or to simply add the software needed that is found under 'offers' when it is needed.

This way the Church can deploy any third-party optional software it wants to offer the clerks. Sounds like also that after the initial install from the 'offers' area on TEM, TEM will know to push updates, patches, etc., for those items when made available and they are installed on a given machine running TEM.

rolandc
Member
Posts: 257
Joined: Tue May 15, 2012 7:20 pm

Postby rolandc » Mon Oct 01, 2012 8:42 am

GCS and LUS both say we can accept the offers, Including the one Labeled.......... OFFICE 2010 PLUS
Roland

russellhltn
Community Administrator
Posts: 20775
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Oct 01, 2012 10:11 am

rolandc wrote:GCS and LUS both say we can accept the offers, Including the one Labeled.......... OFFICE 2010 PLUS


That's interesting. If I saw that I'd have thought that CHQ had mistaken our unit's computer with that of a church employee.

By any chance, is your network shared with church office like FM group, institute, or Family Services?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

rolandc
Member
Posts: 257
Joined: Tue May 15, 2012 7:20 pm

Postby rolandc » Mon Oct 01, 2012 10:39 am

RussellHltn wrote:That's interesting. If I saw that I'd have thought that CHQ had mistaken our unit's computer with that of a church employee.

By any chance, is your network shared with church office like FM group, institute, or Family Services?


No sir, and I just finished checking two other wards. They have it on there offers also.

CHQ said Install it if they want it.
Roland

User avatar
johnshaw
Senior Member
Posts: 1839
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Postby johnshaw » Mon Oct 01, 2012 11:49 am

I only have to wonder if they did it to deliver the Sophos Fix, or like other things it just sort-of happens. But, we are only speculating. Is there no help for the widow's son?
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

techgy
Community Moderators
Posts: 3174
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

Postby techgy » Mon Oct 01, 2012 12:59 pm

The term "offers" gives me the idea that someone, somehow is going to pay something for the "offer".
Are these free deals or is there a $$$ tied to these at some point?
A ward budget could south real quick with Office 2010 if there were a charge tied to the download.
Have you read the Code of Conduct?

User avatar
aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Mon Oct 01, 2012 1:06 pm

I've escalated this issue to see if we can get a definitive statement from CHQ.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

crookdl
Church Employee
Church Employee
Posts: 3
Joined: Wed Aug 24, 2011 6:47 am

CHQ Response

Postby crookdl » Mon Oct 01, 2012 2:59 pm

I'll jump in here quickly and then let Brian Fromm detail out a longer response if necessary.

I'm one of the engineers over our Tivoli Endpoint Manager product. We are working on turning on the Application Finder icon and "Offers" mode for TEM; however, Office 2010 should NOT be on that list and we're working to figure out why that is showing and get that corrected. Local Units are NOT authorized to install Office due to the cost. We hope to have the "offers" application turned on with the right list of apps within a few weeks.

We did inadvertently push the icon in the system tray out to some units today. We quickly realized the mistake and took action to reverse it.

Thanks!


Return to “Clerk Computers”

Who is online

Users browsing this forum: No registered users and 1 guest