Sophos installation problems

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
bfromm
Member
Posts: 75
Joined: Wed Jan 20, 2010 9:07 pm
Location: Lehi, UT, USA

#11

Post by bfromm »

aebrown wrote:There are currently no instructions as to how to uninstall Sophos provided by the Church for clerk PCs. If you are authorized to open a public discussion of how to do that, then I'm sure others here would be willing to participate.

Good point. Although it could be helpful to uninstall as a troubleshooting step, this should only be done by the Global Support Center.
craiggsmith
Senior Member
Posts: 851
Joined: Sun Sep 12, 2010 3:14 pm
Location: South Jordan, Utah

#12

Post by craiggsmith »

I get errors trying to upgrade Sophos on an XP machine as well. I tried deleting the temp folder and that didn't help. I see that the installer was just updated again; I'll try that one.

Moderators: Can we move this Sophos chain to a separate thread?
Craig
South Jordan, UT
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#13

Post by aebrown »

craiggsmith wrote:Moderators: Can we move this Sophos chain to a separate thread?

Good suggestion. I have done this.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
craiggsmith
Senior Member
Posts: 851
Joined: Sun Sep 12, 2010 3:14 pm
Location: South Jordan, Utah

#14

Post by craiggsmith »

Awesome, thanks!
Craig
South Jordan, UT
User avatar
Biggles
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Joined: Tue May 27, 2008 5:14 am
Location: Watford, England

#15

Post by Biggles »

craiggsmith wrote:I get errors trying to upgrade Sophos on an XP machine as well. I tried deleting the temp folder and that didn't help. I see that the installer was just updated again; I'll try that one.

Moderators: Can we move this Sophos chain to a separate thread?
I can confirm that the new installer works fine!
bfromm
Member
Posts: 75
Joined: Wed Jan 20, 2010 9:07 pm
Location: Lehi, UT, USA

New version of Sophos posted

#16

Post by bfromm »

After Biggles confirmed that the updated version of Sophos worked for him, I had it posted to the mls download site. If anybody else is having problems, try again with the new installer.
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