Disappearing/Reappearing Members

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
ecawley1
New Member
Posts: 7
Joined: Mon May 31, 2010 8:53 am
Location: USA, Idaho, Meridian

Disappearing/Reappearing Members

Postby ecawley1 » Tue Jun 29, 2010 10:42 pm

I'm a stake clerk outside of Boise, ID. Yesterday, it was brought to my attention that some wards are seeing members disappear -- that is, they're no longer listed in MLS, despite the fact that they haven't moved and they should be listed in the records. Then (after doing an MLS send/receive), they magically reappear in the MLS. Cool trick.

Now, just an hour ago, I learned our Stake Patriarch's membership record has now disappeared out of MLS. A send/receive was done, but his membership record is still gone. We have confirmed he's still in his house, hasn't moved and hasn't been translated.

Any ideas on why this may be happening?

Has anyone else experienced similar problems?

Thanks in advance,

Eric
(who is NOT in line to be translated)

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calebpusey
Community Moderators
Posts: 83
Joined: Sun Mar 01, 2009 2:18 pm
Location: Salt Lake City, UT USA

Postby calebpusey » Wed Jun 30, 2010 6:55 am

This is a known issue in MLS, best bet is to contact Clerk Support for help.
Caleb


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