Family appears in LUWS but not MLS

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jwtaber
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Joined: Wed May 30, 2007 7:01 am
Location: Elsmere, Delaware, USA

Family appears in LUWS but not MLS

Postby jwtaber » Tue Jun 29, 2010 6:50 am

There is a family in my ward that appears just fine in LUWS, but for the last few months hasn't shown up in stake MLS. (At least they didn't in April and don't now. I'm not sure about in between.)

Is there a reason for this? What can I do about it at the stake level?

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Jun 29, 2010 7:39 am

JTaber wrote:There is a family in my ward that appears just fine in LUWS, but for the last few months hasn't shown up in stake MLS. (At least they didn't in April and don't now. I'm not sure about in between.)

Is there a reason for this? What can I do about it at the stake level?


You can check with the ward clerk, but my guess is that the family is in ward MLS. Unfortunately, stake MLS frequently has problems synchronizing data from the wards. In most cases, doing a data refresh at the stake level will fix it, but there have been some reports that even that doesn't always work. In any case, that's worth a try.
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