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Problems entering Birth Country in MLS

Posted: Thu May 20, 2010 10:23 pm
by moored
I have a ward clerk in my stake who is experiencing problems with MLS. When he goes to enter the birth country on the member's record as an update of information he has problems. Here is his message to me.

"MLS on the Oak Hills ward computer no longer allows us to enter a country in the place of birth, etc. It sometimes complains about this, and directs us to a list of countries. The list is empty. "

Is anyone else having this problem and found a way to correct it. I was going to perform a reinstall of MLS to see if that would help.
David Moore

Posted: Thu May 20, 2010 10:38 pm
by mkmurray
A thread under the MLS help sub-forum was very recently posted with the same problem: http://tech.lds.org/forum/showthread.php?t=5068

The solution should work the same for you; I don't believe you will have to reinstall MLS.