Membership error
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- New Member
- Posts: 1
- Joined: Mon Apr 09, 2018 11:39 am
Membership error
We have an error in one of our members record. The information recorded is correct. However when we print the record the mother's name is wrong. How can I fix this?
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- Senior Member
- Posts: 3907
- Joined: Mon Sep 24, 2007 9:17 am
- Location: Cumming, GA, USA
Re: Membership error
Is the mother a member or a non-member? If she is a member and recorded as such then the incorrect information is on her record and must be corrected by her ward clerk. If she is not a member then how are you verifying that the information is correct? If you go to the Family tab of the member's profile and click on the pencil icon to the right of the name, does it show the correct information?
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- New Member
- Posts: 2
- Joined: Mon Apr 30, 2018 5:41 pm
Re: Membership error
Did you check the preferred name field? Sometimes this is used for print outs.
- mfmohlma
- Senior Member
- Posts: 854
- Joined: Thu Feb 28, 2008 5:45 pm
- Location: Hillsboro, OR
Re: Membership error
Are you possibly seeing a "maiden name" (mother's birth name) and in a country where that is not expected?