Unable to move record out of the Ward

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markec
New Member
Posts: 7
Joined: Thu Mar 16, 2017 11:09 am

Unable to move record out of the Ward

Postby markec » Thu Oct 05, 2017 11:54 am

Hello,

I'm unable to move a record out of the Ward. It is a divorced sister who recently moved to another address.

There was a move restriction on this member which the Bishop has removed.

When I try to move the record afterwards, I get an error message. The transaction accepted her new address.

Her name her name is [Removed]. I'm the member ship clerk for the Highland 35th Ward, Highland West Stake.

Thank you,
Mark Castillo
Last edited by russellhltn on Thu Oct 05, 2017 12:32 pm, edited 1 time in total.
Reason: Removed personal information - this is a public forum

russellhltn
Community Administrator
Posts: 22856
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to move record out of the Ward

Postby russellhltn » Thu Oct 05, 2017 12:33 pm

It's possible it might take a bit of time for different systems to sync up on the lifting of the move restriction. Give it 24 hours and try again.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

markec
New Member
Posts: 7
Joined: Thu Mar 16, 2017 11:09 am

Re: Unable to move record out of the Ward

Postby markec » Thu Oct 12, 2017 7:21 pm

Tried it again and still go an error message:

"Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."

Any other ideas?

russellhltn
Community Administrator
Posts: 22856
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unable to move record out of the Ward

Postby russellhltn » Thu Oct 12, 2017 7:47 pm

Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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