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LDS Tools vs LCR membership discrepancy

Posted: Sun Feb 12, 2017 10:57 am
by adambrus
How do I correct the following:

In LDS Tools, a family is listed as John and John Doe but in LCR it is listed as Jane and John Doe. How do I correct the record so it appears correct in LDS Tools? Also, how do I change the record to make John head of household?

John Doe is a recent convert. His wife has been a life long member.

Re: LDS Tools vs LCR membership discrepancy

Posted: Sun Feb 12, 2017 11:21 am
by russellhltn
I'd take a careful look at the marriage record for Jane. There's a good chance she's listed as being married to the non-member John.
In that situation, I'd contact Local Unit Support to get that fix. Attempting to do that on your end would result in a false divorce and remarriage.