Printing in Portuguese

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New Member
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Joined: Mon Nov 14, 2016 2:32 pm Printing in Portuguese

Postby tetondave » Sun Feb 05, 2017 1:53 pm

Has anyone come across an issue where everything they print in (membership records, baptism certificates, etc) is printing in a language other than the language it should (and always has up until now)? Our ward's language is English and everything shows up on through the browser as english, but when I go to print something like a Baptism Certificate or membership record it prints them in Portuguese. I have checked every setting I can think of (computer, browser, and all are set to English so I have no idea what to do from here. Also, If I pull up the certificate on on my laptop instead of the ward's computer it will print just fine in english. Any help would be appreciated.

New Member
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Joined: Thu Dec 01, 2011 9:10 pm
Location: Las Vegas, NV, USA

Re: Printing in Portuguese

Postby dbollard99 » Sun Feb 05, 2017 3:51 pm

Our Ward language is also English, and I just noticed today as well that all our Printable Certificates are printing in Portuguese, and I see no way to change the default language to English (I use Chrome on the church computer).

I tried pulling up the Certificate through LCR on my phone's browser (Chrome for mobile), and it pulled up in Portuguese as well.

I just tried pulling up the certificate in Internet Explorer on the same church computer, and it pulled up in English! How the heck do I fix it for Chrome then?


Church Employee
Church Employee
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Joined: Tue Jan 07, 2014 12:00 pm

Re: Printing in Portuguese

Postby PearsonKJ » Mon Feb 06, 2017 9:29 am

There are no settings to change. The problem is on our end (LCR). We will track this down and get a fix out.

Posts: 67
Joined: Sun Jul 06, 2008 1:00 pm
Location: United States, Utah, Logan

Re: Printing in Portuguese

Postby slmsz20 » Mon Feb 06, 2017 3:39 pm

Confirm it's working correctly in safari as well. Works correctly in the default browsers of macs and Windows, but not firefox or chrome.

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