Boy showing up on Valiant 10 girl's attendance roll

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jonrmitchell
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Boy showing up on Valiant 10 girl's attendance roll

Postby jonrmitchell » Mon Oct 10, 2016 11:02 pm

Actually, the boy is listed in two classes on the roll, Valiant 10 boys (to which he belongs) and Valiant 10 girls (to which he clearly doesn't). I checked and the only class he is "assigned" to is the valiant 10 boys class - it's only showing up on the Attendance rolls incorrectly.
Has anyone encountered anything like that? He lives in an out-of-area household, if that makes a difference.

lajackson
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Re: Boy showing up on Valiant 10 girl's attendance roll

Postby lajackson » Tue Oct 11, 2016 9:03 am

jonrmitchell wrote:Has anyone encountered anything like that? He lives in an out-of-area household, if that makes a difference.

You might start by checking to see if you have two copies of the record, perhaps an out-of-unit record and a temporary record. And if that is not the case, it is probably time to send Feedback or contact Local Unit Support.

jonrmitchell
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Re: Boy showing up on Valiant 10 girl's attendance roll

Postby jonrmitchell » Tue Oct 11, 2016 10:48 am

lajackson wrote: And if that is not the case, it is probably time to send Feedback or contact Local Unit Support.

Thank you for the response. Is Local Unit Support online? or a phone number? I looked around for a place to open a ticket of sorts but was unable to find any, and the "send feedback" seems to be geared towards usability more than technical issues.

lajackson
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Location: US

Re: Boy showing up on Valiant 10 girl's attendance roll

Postby lajackson » Tue Oct 11, 2016 2:04 pm

jonrmitchell wrote:Local Unit Support

Email mlssupport@ldschurch.org or call 801.240.3500 or toll free 855.537.4357.

jonrmitchell
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Joined: Sun Jul 17, 2016 10:15 pm

Re: Boy showing up on Valiant 10 girl's attendance roll

Postby jonrmitchell » Tue Oct 11, 2016 2:51 pm

Great, thank you.


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