Member parent not showing up in unit records?

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
Post Reply
TrevorMcKinnon
New Member
Posts: 1
Joined: Sun Jan 17, 2016 12:42 pm

Member parent not showing up in unit records?

#1

Post by TrevorMcKinnon »

We have a long-time less active member who we've been trying to locate, but her contact information is no longer valid. I noticed that under the "Family" section her father (Billie) is listed as being a member, and it has his unit number next to his name. I clicked on the hypertext of the Unit Number to get Billie's bishop's email address, and emailed the Bishop asking if he knew Billie and if he could provide his less-active daughter's current address to us.

However, the bishop responded that he had never heard the name, and he even searched the entire stake directory and didn't find Billie. Any ideas why he would be showing up as assigned to a particular unit, but the Bishop of the ward isn't able to see him on his ward records?
russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member parent not showing up in unit records?

#2

Post by russellhltn »

Sometime odd things happen when records are sent out to address unknown. It might be a bug and that's his prior ward.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
User avatar
sbradshaw
Community Moderators
Posts: 6260
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
Contact:

Re: Member parent not showing up in unit records?

#3

Post by sbradshaw »

A name like "Billie" sounds like it could be a nickname or "preferred name" (field on membership record) instead of the full name. It's possible you're seeing the preferred name but the bishop is searching full names.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Post Reply

Return to “Membership Help”