Tech Forum

I just recorded two deaths this morning. The one went fine and she was taken off the records of the ward immediately. However, the second one I may have not saved and as such still shows up in the ward membership, but without any personal info except name and MRN. When I go to record his death again, his name is not given as an option. His name only shows up in the membership list. It's like he was partially taken off the records. How can I get the record off the system?

I'd do a Membership Refresh (see Managing Directory Information under Inaccurate Membership Information) to make sure MLS is in sync with the church databases. If the death was recorded then the record should disappear from MLS. If it wasn't, then the full record should show up again and you can try recording the death again.

Many thanks for the info. I'll give it a try.